1. Introduction
At Verdant Building Services, LLC (“Verdant,” “we,” “us,” “our”), we are committed to protecting the privacy and security of our clients’ and visitors’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our websites, mobile applications, in-person engagements, or any other online services where this Privacy Policy is posted or linked (collectively, the “Services”).
2. Information We Collect
We may collect and process the following types of information:
Personal Information: Name, contact details (such as email address, phone number, postal address), and job title.
Account Information: If you create an account with us, we collect your username, password, and other relevant account details.
Service Use Information: Details of the services you have engaged us for, including property addresses, service history, and preferences.
Technical Information: IP addresses, browser type, operating system, and information about the devices you use to access our Services.
Communication Records: Information provided when you contact us, including the content of your communications and the purpose of your inquiry.
3. How We Use Your Information
We use your information for the following purposes:
Service Provision: To provide, manage, and enhance the services you request from us, including scheduling, billing, and communication.
Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
Personalization: To tailor our services and communications to your preferences.
Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our agreements.
Marketing Communications: To send you promotional content and updates about our services, unless you opt out of such communications.
4. Information Sharing and Disclosure
We may share your information under the following circumstances:
With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as IT support, payment processing, and marketing services. These providers are obligated to protect your information and use it solely for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners as part of the transaction.
Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or if we believe such disclosure is necessary to protect the rights, property, or safety of Verdant, our clients, or the public.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security. We encourage you to take steps to safeguard your personal information.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Rectification: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: Opt out of receiving marketing communications from us at any time.
8. Cookies and Tracking Technologies
Our websites may use cookies and other tracking technologies to enhance your experience and collect information about your usage. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Verdant Building Services, LLC
1010 Three Oaks Dr
Fairview, TX 75069
Email: support@verdantservice.com
Phone: 888.520.0340